Cancellation Timeframe:
You may cancel your order within 6 hours of placing it. We encourage you to review your order carefully at the time of purchase to ensure it meets your requirements. Once this cancellation window has elapsed, we begin processing your order for shipment, and cancellation may no longer be possible.
How to Cancel:
To cancel your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through our website's customer service portal. Please provide your order number and the reason for cancellation, and we'll assist you with the cancellation process.
Cancellation Confirmation:
Upon successful cancellation of your order within the specified timeframe, you will receive a confirmation email acknowledging the cancellation. If you do not receive a confirmation email or have any concerns about the cancellation status of your order, please contact our customer service team for assistance.
Refund Process:
If your order is successfully canceled within the cancellation timeframe, we will process a refund to your original method of payment. Please note that it may take some time for the refund to reflect in your account, depending on your payment provider's processing times. We appreciate your patience and understanding in this regard.
Exceptions:
Please note that certain orders may not be eligible for cancellation, especially if they have already been shipped or are custom-made or personalized items. Additionally, orders that have entered the processing or fulfillment stage may not be cancelable. In such cases, please contact our customer service team for further assistance.
We hope this cancellation policy provides clarity on the cancellation process and procedures at Tankori. If you have any further questions or require assistance, please don't hesitate to contact our customer service team. Thank you for choosing us for your saree shopping needs.
